01603 416 166 accounts@barkershairdressing.com
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Terms and conditions

By using this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Barkers Hairdressing Suppliers Limited's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Reference to "barkershairdressing.com" or "us" or "we" or "the/this/our website" throughout this page refers to the owner of the website whose registered office is Barkers Hairdressing Suppliers Limited, Unit 3-4 Spar Road, Norwich, Norfolk, NR6 6BY. Reference to "you" or "your" throughout this page refers to you, the user or viewer of the website.

Our company registration number is 1298307 (UK).

The use of this website is subject to the following terms of use.

Barkers Hairdressing Suppliers Limited is a trade only wholesaler. Products on this site are not for sale to members of the general public.

By accepting these terms and conditions and ordering products from us, you are confirming that you are a qualified hairdresser, beauty therapist, nail technician, or other qualified professional, and as such are competent in using the products sold on this website. We will not be held responsible for any injury or damages incurred by unqualified users of our products. We reserve the right to ask for proof of professional status and to refuse to fulfil an order if we believe the person ordering is not a trade customer. As a business user, it is your responsibility to ensure that you are insured for products that you are using.

To shop in-store, you will need to prove you work/are qualified in the hair or beauty industry. Our stores will accept the following as proof of such status:

  • Salon business card and a letter from solicitor or accountant
  • Third-party insurance certificate
  • Course completion certificate
  • Student enrolment letter, stating course dates
  • Trade reference or buying card from another hair and beauty trade supplier
  • Business cheque book or business credit card

Along with one of the following forms of identification:

  • Driving licence
  • Utility bill
  • Passport

Use of information

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Colours of products may vary due to differences in camera/monitor settings; product packaging may be different to that shown.

Product availability

All products are subject to stock availability. If we have insufficient stock to deliver the goods ordered by you we may, at our option, send a carefully selected substitute. If the substitute item has a lower price we will charge the lower price. We will not charge you more than your original order total without your permission. We will not be obliged to offer any compensation for disappointment suffered.

Training courses

Our training courses are available to view here.

By purchasing a course place you are agreeing to the following:

  • It is your responsibility to ensure the person(s) you are booking on the course meet the requirements as detailed within the course information before booking.
  • Available places shown is an indication and not a guarantee that the amount of places are available.
  • Advertised trainer is correct at time of booking, we reserve the right to change the trainer without notice at any time.

Please wear professional attire when attending a Barkers Hairdressing Suppliers Limited training course.

Most courses are refundable up to 21 days prior to the start date of the course (in some cases this may be up to 31 days, please check with a Barkers course advisor before you book). After this point courses are non-refundable and non-transferable under any circumstances. You may send a substitute delegate providing they meet the course criteria. We reserve the right to cancel the course date, in this case we will notify you 7 days prior to the event and advise you of an alternative date/venue or provide you with a full refund. In the event of a course cancellation less than 7 days notice, a new course date or refund will be organised for you, however, in this instance, Barkers Hairdressing Suppliers Limited are not liable for travel expenses, childcare, potential loss of income or any potential associated costs. Payment in full for any course offered by Barkers Hairdressing Suppliers Limited is required prior to the start date subject to our discretion.

It is your responsibility to check with your potential/existing insurance provider and/or county council to ensure you are able to gain your public liability, business insurance and any council license requirements before booking a training course through Barkers Hairdressing Suppliers Limited.

Pricing

We reserve the right to correct any pricing errors on the site at any time. All orders for goods are subject to availability and Barkers Hairdressing Suppliers Limited reserves the right to refuse to supply to any individual or company for whatever reason.

All prices are exclusive of VAT and delivery and are quoted in Pounds Sterling unless otherwise stated.

Special offers and promotions

Special offers and promotions are subject to availability and may change without notice. In-store offers may not be available online; online offers may not be available in-store. When a free or discounted product is issued as part of a special offer, this must be returned or full selling price paid if the qualifying product is returned as unwanted.

VAT Free Sale terms

Our VAT Free Sale means the total payable is the pre-VAT total of the merchandise. You will still be charged VAT (as applicable by law) but the total amount you pay is as if we had not charged it. For example, if a product costs £10.00 + VAT, the total you would pay is £12.00. When we have a VAT Free Sale, we discount the price down to £8.33 + VAT so the total you pay is £10.00, equal to that of the original price without the VAT.

VAT Free discount does not apply to the delivery charge and will not be applied to products already subject to a price reduction or discount. Training courses and salon furniture are excluded from the offer.

Payment

Payment in full is required to be made by any of the following credit/debit cards: Visa (including Electron), MasterCard or Maestro through this website prior to dispatch of goods. Please contact us by phone to arrange other payment methods (i.e. per your account terms).

Delivery information

For full details regarding dispatch and delivery information, please see the delivery information page.

If your order is delivered via courier service, we may pass your email address and/or mobile number to our courier company. This will enable them to notify you when the parcel is out for delivery and give you the option to rearrange if necessary. This service will not apply to goods dispatched direct from our suppliers or deliveries made by our own drivers.

Your online account

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. If you believe that your password has become known to anyone else, you must inform us immediately.

Ownership of goods

We will retain ownership of the goods you order until we receive payment in full for the order including any applicable delivery charges. Once the goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

Faulty or wrongly delivered goods

We always take great care to ensure all goods you receive are correct and undamaged, however, in rare cases where incorrect or damaged goods are received, please inform us by email within 48 hours of delivery to sales@barkershairdressing.com. We'll arrange a collection of the goods (at our cost) and send out replacements as soon as possible. If it is more convenient for you to send the goods back to us, return to us using a recorded delivery service and we'll reimburse you the cost of this.

For more information, please see our returns policy.

Jurisdiction

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

General

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Force majeure

Barkers Hairdressing Suppliers Limited shall be entitled to cancel or delay delivery of orders if it is delayed, hindered or prevented from delivery through circumstances beyond its control. Such circumstances shall include (but are not limited to) industrial action, accident, fire, act of god or failure to deliver by suppliers or couriers.